Billing Clearinghouse

Question from Kim at Watonwan County:

We have been using MNE-Connect for all of our PMAP billings and have two accounts.  There is  message on their page stating that Non-Participating Payers will need to pay a set-up fee as well as an annual fee. I called the number to inquire, and they have already removed the non UCare and South Country Alliance PMAPs from my account. I am unable to submit my January billing. Can you tell me what your county uses as a billing clearinghouse?  MNE-Connect is outrageous.

Please reply to kim.giese@watonwancountymn.gov

Programs/software for MH-TCM, CD services are counties using

 02-06-2026

What programs/software are counties currently using for claiming MH-TCM, CD, services for clients that have a PMAP/Commercial Insurance.

 Our claiming software has seen better days (PC-ACE Pro), and we are in a rush to find something new to replace it.

 What are other counties using to claim to PMAP’s and Commercial Insurance?

 We are currently looking at Inovalon: Claims Management Starter

The product Inovalon has for Eligibility lets you check to see if a clients PMAP/Commercial insurance has changed.

 Would like to be able to compare a couple of vendors.

 Any help or advice you can share would be greatly appreciated.

 Thank you

 Cyndie Roberts

 cyndie.Roberts@FMCHS.com

NEXTGEN Billing

 01-20-2026

Hello all! St. Louis County is looking for insight from other counties using NEXTGEN for PMAP Billing, if you are able to help please email Beth Elstad [elstab@stlouiscountymn.gov]

"We are currently experiencing issues with entering PMAP claims with a specific location code (code 12) and wondering if anyone else is having issues with NEXTGEN. If so, and you have had success in resolving via customer service, please provide a preferred contact in customer service. Thank you."

1099's categories question

 01-13-26

Hey group.  We are running into an issue with what to categorize for 1099’s as this season approaches. In the past, before we started here the previous people were using the “medical”/6 for any transportation or equipment that was being reimbursed through CADI waiver, DD waiver, or Elderly waiver.  We are just wanting to know what would be the reason they would have been choosing the “medical” for these waivers?  Would “medical” even be the correct choice or would do you code it as Yes or No?  Also what items would you use the “medical” for? 

Please reply to both with your insights! JPalubicki@winonacounty.gov and jettie.mickolichek@co.meeker.mn.us

New Resource Library

 Happy Holidays!

As we head in to the new year we have modified how to access prior conference documents. The "Conference Documents Database" has documents from 2019-2024. The 2025 conference documents page is still live and will stay until 2026 documents are available. Let the Blog Committee [Shelley Koen and Kaylyn Hildebrandt] know if you are having any issues with links or navigation.

The Conference Documents Database is located under the "Resource Library" page along with other helpful documents and information provided by MCHHSA members.  

Tracking Foster Care entry timelines

 12-10-25

How do you keep track of children in foster care placements so that data entry timelines are not missed, and so that AFCARS elements not captured by the SSIS Repository Report do not get overlooked? Excel spreadsheet?  SSIS Report? Other?

Email: kelly.madsen@mnprairie.gov or leave an answer on the blog.

Department Credit Cards

 9-23-25

Question below from Rebecca at Wabasha County. Please comment below or rlukes@co.wabasha.mn.us

Our Finance Director let us know that our CC issuer will not let the current set up for our Social Services card continue after this year.    

 Our card is housed in Finance, secured and tracked – has Wabasha County Social Services as the name on the card. It sounds as though the bank is wanting to get away from cards without an individual name listed. We are worried that if there is a person listed ON the card, if someone else needs to use it, the merchant will not allow the transaction.     

How does your county handle their credit card?  Are there individual cards issued to people with their names on the card? If so – do you always have that person making the purchases?  Or do you have issues if others use the card? What is the process like if the person whose name is on the card leaves county employment? Is it a hassle to get a new card with a new name, etc?

Click👉HERE for PDF summary of the responses emailed