Office Ally Practice Mate for Billing Services Question

 05-22-26

 I am wondering what other use Office Ally Practice Mate for billing services like MH TCM and transportation to insurance providers like Prime West, MA fee for service, Blue Plus, and UCARE.  I would like to ask them some questions if anyone else is using this for this purpose.

 Thanks!

 Jill Frisell

Finance Director

Douglas County Finance

Email:  jillf@co.douglas.mn.us

Phone:  320-762-3880

Fax:  320-762-2910

Volunteer Driver/1099 questions

 05-06-26

 Two Questions:

 

1. Who is using the state mileage reimbursement rate ($0.74) for foster care & volunteer drivers? Who stayed with the IRS rates ($0.725)?
2. Who is issuing 1099s to their drivers?

 Cass has been going round and round (for years!) on whether or not to issue 1099s to our volunteer drivers. Some documents say yes. Some say no. Some say maybe. Someone finds a “loophole”, new people come in with new perspectives…. I checked the blog – reread all the docs & watched the fiscal group meeting again, but we still can’t agree.

 

Any input would be appreciated!

 

Thank you,

 Please reply directly to Tia, tia.monnens@casscountymn.gov.  

Tia Monnens

Fiscal Supervisor

Cass County Health, Human & Veteran Services

400 Michigan Ave, PO Box 519

Walker, MN 56484

 

Remember, collaboration helps us all gain knowledge, so please reply if you have experience with this! 😊

Billing Clearinghouse

Question from Kim at Watonwan County:

We have been using MNE-Connect for all of our PMAP billings and have two accounts.  There is  message on their page stating that Non-Participating Payers will need to pay a set-up fee as well as an annual fee. I called the number to inquire, and they have already removed the non UCare and South Country Alliance PMAPs from my account. I am unable to submit my January billing. Can you tell me what your county uses as a billing clearinghouse?  MNE-Connect is outrageous.

Please reply to kim.giese@watonwancountymn.gov

Programs/software for MH-TCM, CD services are counties using

 02-06-2026

What programs/software are counties currently using for claiming MH-TCM, CD, services for clients that have a PMAP/Commercial Insurance.

 Our claiming software has seen better days (PC-ACE Pro), and we are in a rush to find something new to replace it.

 What are other counties using to claim to PMAP’s and Commercial Insurance?

 We are currently looking at Inovalon: Claims Management Starter

The product Inovalon has for Eligibility lets you check to see if a clients PMAP/Commercial insurance has changed.

 Would like to be able to compare a couple of vendors.

 Any help or advice you can share would be greatly appreciated.

 Thank you

 Cyndie Roberts

 cyndie.Roberts@FMCHS.com

NEXTGEN Billing

 01-20-2026

Hello all! St. Louis County is looking for insight from other counties using NEXTGEN for PMAP Billing, if you are able to help please email Beth Elstad [elstab@stlouiscountymn.gov]

"We are currently experiencing issues with entering PMAP claims with a specific location code (code 12) and wondering if anyone else is having issues with NEXTGEN. If so, and you have had success in resolving via customer service, please provide a preferred contact in customer service. Thank you."

1099's categories question

 01-13-26

Hey group.  We are running into an issue with what to categorize for 1099’s as this season approaches. In the past, before we started here the previous people were using the “medical”/6 for any transportation or equipment that was being reimbursed through CADI waiver, DD waiver, or Elderly waiver.  We are just wanting to know what would be the reason they would have been choosing the “medical” for these waivers?  Would “medical” even be the correct choice or would do you code it as Yes or No?  Also what items would you use the “medical” for? 

Please reply to both with your insights! JPalubicki@winonacounty.gov and jettie.mickolichek@co.meeker.mn.us

New Resource Library

 Happy Holidays!

As we head in to the new year we have modified how to access prior conference documents. The "Conference Documents Database" has documents from 2019-2024. The 2025 conference documents page is still live and will stay until 2026 documents are available. Let the Blog Committee [Shelley Koen and Kaylyn Hildebrandt] know if you are having any issues with links or navigation.

The Conference Documents Database is located under the "Resource Library" page along with other helpful documents and information provided by MCHHSA members.